Terms & Conditions

Welcome to Shipox.com also hereby known as “we”, “us” “they” “our” or “Shipox”. We are an online delivery management system providing pickup and delivery services to various types of companies including businesses from small and medium size to large-scale. who access our site along with its related sub-domains, sites, mobile app, services and tools. either directly or through their representatives or affiliates.

Please read the following terms and conditions which govern your access and use of Shipox. These also contain important information about your rights and obligations, as well as limitations and exclusions that apply to your use of Shipox.

By using the Site, you hereby accept these Terms (including the linked information herein) and represent that you agree to comply with these Terms. This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these Terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

Shipox reserves the unfettered right to change, modify, add, or remove portions of these Terms at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please keep yourself updated regarding these Terms. Your continued use of the Site following the posting of changes to these Terms of use constitutes your acceptance of those changes.



You are the sole authorized User of any account you create using the Site. Your action of successful registration constitutes your acceptance of these Terms and you state that you are not less than 18 years of age.

Initial use of the Site shall be free of charge  which shall operate as the trial period. After the Trial Period, registration shall be charged at the rate as may be specified.  Mere registration creates no entitlement for provision of the Services through the Site. The data required for registration provided by the User must be complete and accurate. The User is responsible for updating its own data that can be amended at any time from the respective interface of the Site. Shipox has no responsibility over the use of the User Account and expressly disclaims any liability therefrom. Should a User suspect that any unauthorized party might be using its Account that User is under an obligation to notify Shipox immediately  By providing the personal details to Shipox at the time of registration and pursuant to the use of the Site, the User hereby affirmatively consents to our use of its personal details for contacting it directly in order to perform the Services, including but not limited to occasionally sending notifications, text messages with promotional offers, service updates and reaching out to the User to survey regarding the quality of the Site. Notwithstanding anything contained herein, Shipox at its sole discretion reserves the right to restrict, suspend, or terminate the User’s Account if it is believed that the User is or may be in breach of this User Agreement or law or is misusing the Services.

2.User’s Accounts

Users must be registered on the Site to access or use our trial Services. Except with the Shipox’s approval, one User may only register one Account on the Site. Shipox may cancel or terminate a User’s Account if it has reasons to suspect that a User has concurrently registered or is controlling two or more Accounts. Further, Shipox may reject User’s application for registration for any other reason.

Upon registration on the Site, Shipox shall assign an account and issue a User ID and password (the latter chosen by a user during registration)  to each User. An Account may have a web-based email account with limited storage space for the User to send or receive emails.

Each User ID is unique to each Account. Each User shall be solely responsible for maintaining the confidentiality and security of their User ID and for all activities that occur under their Account. No User must share, assign, or permit the use of its User ID by another person outside of the User’s own business. Users agree to notify Shipox immediately if they become aware of any unauthorized use of their password, account, or any other breach of security of their account.

All Users agree that all the activities that occur under their Account (including without limitation, posting any information, clicking to accept any additional agreements or rules, subscribing to any Services, sending emails using the email account or sending short messaging services) will be deemed to have been authorized by the User.

All Users acknowledge that sharing of their Account with other persons, or allowing multiple User outside of their business to use their Account , may cause irreparable harm to Shipox or other Users of the Sites. Users shall completely indemnify Shipox, our affiliates, directors, employees, agents and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of their account. Users also agree that in case of the Multiple use of their Account or User’s failure to maintain the security of their Account, Shipox shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate User’s Account without liability to the respective User.

3. Users’ Responsibilities

All Users represent, warrant and agree that:

  • they shall have complete power and authority to accept the Terms and authorization and to perform the obligations hereunder;
  • they use the Sites and Services for business purposes only; and
  • the address they provide when registering with Shipox, must be the principal place of business of their business or their actual residential address. For purpose of this provision, a branch or liaison office will not be considered a separate entity and their principal place of business will be deemed to be that of their head office.

The Users shall be required to provide information or material about their entity, business and shall be required to share their name, address, as part of the registration process on the Sites or their use of any of the Services or the User Account. Each User represent, warrant and agree that:

  • such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Sites or Services is true, accurate, current and complete, and
  • they shall maintain and promptly amend all information and material to keep it true, accurate, current and complete.

Upon becoming a User, they consent to the inclusion of the contact information about them in our User database and authorize Shipox and our affiliates to share the contact information with any third parties or otherwise use their personal information as deemed necessary.

All Users represent, warrant and agree that they shall:

  • carry on their activities on the Sites in compliance with any applicable laws and regulations;
  • conduct their business with the Shipox in good faith;
  • carry on their activities in accordance with the Terms and any applicable additional agreements;
  • not use the Services or Sites to defraud any person or entity;
  • impersonate Shipox, misrepresent themselves or their affiliates to any person or entity; 
  • not engage in spamming or phishing;
  • not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities;
  • not involve in any attempts to copy, reproduce, exploit or expropriate Shipox’s various proprietary directories, databases and listings;
  • not involve any computer viruses or other destructive or interruptive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
  • not involve in any scheme to undermine the integrity of the data, systems or networks used by Shipox and/or any User of the Sites or gain unauthorized access to such data, systems or networks;
  • not, and their director(s), officer(s), controlling party/ies, affiliates and legal jurisdiction in which any of the foregoing persons or entities are organized or have operations are not persons or entities that are subject to any economic or fraud sanctions of any governmental, international or regulatory entities/authorities; and
  • not engage in any activities that would otherwise create any liability for Shipox or our affiliates.

Users may not use the Services and User ID to engage themselves in activities which are identical or similar to Shipox’s business.

Users agree to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for Shipox’s provision of the Services, evaluating whether the User has breached the Terms and/or handled any complaint against other Users. User’s failure to do so results in a delay, suspension, or termination of the provision of any Services. Shipox shall not be obliged to extend the relevant Service period, nor shall it be liable for any loss or damages arising from such delay, suspension, or termination. 

Users acknowledge and agree that Shipox shall not be required to actively monitor nor exercise any editorial control whatsoever over the content of any message or material or information created, obtained or accessed through the Services or Sites. Shipox does not endorse, verify or otherwise certify the contents of any comments made and other material or information shared by any other User. Each User is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information.

Users acknowledge and agree that each User is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all uses of the Sites and Services comply with the same. 


4. Permission to Use the Site

We grant you a limited permission to access and make personal use of this Site, but not to download (excluding page caches) or modify the Site or any portion of it in any manner. This permission does not include any resale or commercial use of this Site or its contents; any collection and use of any service listings, descriptions, or any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another User; or any use of data mining, robots, or similar data gathering and extraction tools.

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission granted by us to you for access to the Site with no prior notice. You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial, personal or other purposes without our express written consent, as may be applicable.

You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of User Account, Services, reviews, or any existing incomplete business with us and in severe cases may also result in legal action on:

  • refusal to comply with the Terms described herein or any other guidelines and policies related to the use of the Site as available on the Site at all times;
  • impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
  • use the Site for illegal purposes;
  • attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the platform or Services;
  • interfere with other User’s utilization and enjoyment of the Site;
  • post, promote or transmit through the Site any prohibited materials as deemed illegal by the Islamic Republic of Pakistan; and/or
  • use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site’s data or damage or interfere with the operation of another User’s computer or mobile device or the Site and use the Site other than in conformance with the acceptable use policies of any connected computer networks, any applicable internet standards and any other applicable laws.

You agree not to undertake any action to undermine the integrity of the computer systems or networks of Shipox and/or any other User nor to gain unauthorized access to such computer systems or networks.

You also agree not to undertake any action which may undermine the integrity of Shipox feedback system, such as leaving positive feedback for yourself using secondary User IDs or through third parties or by leaving unsubstantiated negative feedback for another User.

5. Conduct of Users

You must not use the Site in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site:

  • for fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
  • to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Pakistan or friendly relations with foreign states; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”.
  • to cause annoyance, inconvenience or needless anxiety.
  • You must not engage in activities that could harm or potentially harm the Site, Shipox, its employees, officers, representatives, stakeholders, or any other party directly or indirectly associated with the Site, or cause access to it to be interrupted, damaged, or impaired in any way. 
  • for any purposes other than what is intended by us. 

6. Submissions by Users

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any submissions. We may, but shall not be obligated to, remove or edit any submissions without any notice or legal course applicable to us in this regard.

7. Breaches by Users

If any User breaches any Terms, or if Shipox has reasonable grounds to believe that a User is in breach of any Terms, Shipox shall have the exclusive right to take such disciplinary actions as they deem appropriate, including without limitation:

  • suspending or terminating the User’s Account and any or all accounts determined to be related to such Account, at Shipox’s discretion; 
  • restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any of the Service;
  • removing any User Content that the User has submitted, posted or displayed, or imposing restrictions on the limits of User Content that the User may post or display;
  • imposing other restrictions on the User’s use of any features or functions of any service as Shipox may consider appropriate in their sole discretion; and
  • any other corrective actions, discipline or penalties as Shipox may deem necessary or appropriate in their sole discretion.

Without limiting the generality of the provisions of the Terms, a User would be considered as being in breach of the Terms in any of the following circumstances:

  • Shipox has reasonable grounds to believe that such User has willfully or materially failed to perform their contract with Shipox.
  • Shipox has reasonable grounds to suspect that such User has used a stolen credit/debit card or other false or misleading information in any transaction with a counter party,
  • Shipox has reasonable grounds to believe that any information provided by the User is not current, complete, or is untrue, inaccurate, or misleading, or
  • Shipox believes that the User’s actions may cause financial loss or legal liability to Shipox or their affiliates or any of the other Users.
  • Shipox reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.  Further, to the extent permitted by applicable laws and policies, Shipox may disclose the User’s identity, contact information and/or information regarding the User’s Account(s), transactions or activities carried out on or via the Sites, if requested by a government or law enforcement body, or as a result of a notice or other legal action. Shipox shall not be liable for damages or results arising from such disclosure, and Users agree not to bring any action or claim against Shipox for such disclosure.

Shipox may, at any time and in their reasonable discretion, impose limitations, suspend or terminate the User’s use of any Services or the Sites without being liable to the Users if Shipox has received notice that the User is in breach of any agreement or undertaking with Shipox or any of its affiliate, such breach involves or is reasonably suspected of involving dishonest or fraudulent activities. Shipox  shall not be required to investigate such breach or request confirmation from the User.

Each User agrees to indemnify Shipox, its affiliates, directors, employees, agents, and representatives and to hold them harmless,  from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your use of the Site during the Trial Period or after registration or any of your submission, posting or display of any User Content, from your use of the Sites or Services, or from your breach of the Terms.

Each User further agrees that Shipox is not responsible, and shall have no liability to you or anyone else for any User Content or other material transmitted over the Sites, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each User. Shipox  reserves the right, at the expense of the Users, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Users, in such event the Users shall cooperate with Shipox in asserting any available defenses.